Terms and Conditions
Welcome to VegXpress. By using our website, app, and services, you agree to the following terms and conditions. Please read them carefully.
1. Subscription and Orders
- VegXpress operates on a subscription-based model for daily vegetable delivery.
- Subscribers can order additional vegetables and fruits within their plan at no extra cost.
- Orders must be placed within the specified time window to ensure same-day delivery.
2. Payment and Billing
- All subscription payments are processed securely via our payment gateways.
- VegXpress does not store payment details.
- Subscriptions are billed on a monthly basis and are non-refundable once the service has started.
3. Delivery Policy
- VegXpress delivers fresh produce daily to the registered address.
- Users must ensure that the delivery location is accessible during delivery hours.
- If a delivery is missed due to an incorrect address or unavailability, VegXpress is not responsible for refunds or re-deliveries.
4. Cancellation and Refunds
- Subscriptions can be canceled before the next billing cycle.
- No refunds will be issued for mid-cycle cancellations.
- Refunds are applicable only in cases of service failure from VegXpress.
5. User Responsibilities
- Users must provide accurate information for delivery.
- VegXpress reserves the right to suspend accounts found in violation of the terms.
- Unauthorized use of the service, including reselling or redistribution, is prohibited.
6. Liability Disclaimer
VegXpress strives to provide high-quality service but does not guarantee uninterrupted availability. We are not responsible for delays due to unforeseen circumstances.
7. Changes to Terms
VegXpress reserves the right to modify these terms at any time. Updated terms will be posted on the website.
8. Contact Information
If you have any questions regarding these Terms and Conditions, please contact us:
Email: support@vegxpresson.com
Address: VegXpress Headquarters, Nanded, Maharashtra, India